Help when the workflow gets stuck.
Get help with your account, billing, resumes, or managed hunter without exposing contact details to basic email scrapers.
Contact support
Include the affected page, what you expected, and the exact error. Do not send passwords, developer tokens, OAuth codes, or sensitive identity documents. Account and billing issues should start here rather than on social channels.
Start or pause the hunter
Complete the guided career profile, then enable the managed hunter from onboarding or Settings. It checks for strong, currently open vacancies every six hours. You can pause or resume it from Settings without deleting your profile or existing opportunities.
Free and Pro access
Free includes 10 lifetime opportunity additions and the primary CV persona. Archiving or deleting an opportunity does not restore that allowance. Rolecrate Pro is $9.99 per month and keeps new additions available while unlocking all three CV personas. After cancellation, paid access continues through the current billing period; existing opportunities remain visible afterward, but no new ones can be added.
Export or delete your account
Authenticated users can export opportunities as CSV and permanently delete the account from Account deletion. Support can help if you get stuck; it is not required to export or delete.
Troubleshooting
If the hunter reports an incomplete profile, add the missing roles, geography, compensation guidance, languages, skills, and at least one experience item. If a run fails, Rolecrate records a safe error code and retries on the next scheduled check. Include that code when contacting support, but never send passwords or API keys.